Gemini Private Connections
A clearer, calmer way to manage private water and wastewater connections.
A simpler path through every private connection process.
Gemini Private Connections helps you handle the full workflow for private water and wastewater connections — from applications and final documentation to follow‑up and day‑to‑day oversight. Everything sits in one place, so you and your team stay in control with less effort.
In daily operations, this means you move through cases with more confidence. Whether you’re reviewing a new application, tracking repairs, or following up on a required improvement, the process is already defined. You see where each case stands, what comes next, and how it relates to the wider water and wastewater picture.
The solution is built around clear processes — such as new connections, changes or repairs of private infrastructure, compliance follow‑up, and optional workflows for building new main pipes and change‑of‑use requests — all supported by maps, case views, and task lists. This provides a traceable and structured foundation for long-term management of private connections across your municipality.
Gemini Private Connections Features
Structured Case Processing
Whether you’re working with applications, notifications, or required improvements, each case follows a defined, step‑by‑step process. You can see exactly where the case is in the workflow and which actions are available. This structure supports smoother collaboration and reduces uncertainty in daily work.
Guided New Connection Workflow
For new water and wastewater connections, a step‑by‑step user dialogue guides you from the initial application through to final documentation. This makes it easier for both internal staff and contractors to submit complete information and keep progress moving. The result is more consistent quality and fewer delays.
Compliance Follow‑up Made Clear
The compliance process (for required improvements on private installations) is supported with dedicated views showing progress, required actions, and history. You can track imposition and ensure improvements are completed on time. Your whole follow‑up process is gathered in one shared place for your team.
Map‑based Navigation
The integrated map client provides a clear starting point for each case, with search by property, address, or customer/meter point. From the map, you can jump directly to the relevant objects — such as the connection point or associated buildings — and open the information you need.
Customer Control
The solution gives you full overview and control of all the municipality’s water and wastewater customers, who own the connected buildings, and what types of businesses operate in them.
Specifications
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Common questions about Gemini Privat Connections
Find answers here
You can search by address, land parcel number, or by customer/meter point. This helps you locate the correct object quickly and start working on the relevant case without jumping between tools.
Yes. Every case type follows a defined workflow with clear status and steps. You always see what has been completed and what remains, so the next action is obvious.
Yes. The compliance process includes follow-up tasks, status views, and full history, which supports systematic tracking and follow-up of required improvements on private installations.
They do. The step‑by‑step user dialogue supports guided submissions for applications and final documentation, helping contributors provide complete and correct information the first time.