Gemini Private Backflow

A clear, structured way for you to minimize backflow risks and safeguard clean drinking water for your community.

Helping you keep private connections to the water system safer and easier to manage.

This module helps you to ensure that all subscribers connected to the water supply network have installed the correct equipment and maintain it properly, so you can minimize the risk of backflow and help safeguard clean drinking water.

With daily synchronization from the Business Register, you get up-to-date information on activities at each subscriber location and their required level of backflow protection. This supports accurate mapping, risk assessment, and proactive customer follow-up.

The user panel provides a clear overview of active follow‑up cases for protections, business follow‑up, and other tasks such as notes, new case documents, approvals/reviews, and reminders. The solution also supports processes for mapping, risk assessment and establishing protections.

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Gemini Private Backflow Features

Clear working panel

The panel gathers all tasks for backflow protection in one place. You get an overview of active follow‑up cases linked to backflow protection and where they are in the process, plus quick access to business follow‑up and other tasks like notes, new case documents, approvals/reviews, and reminders. This helps you focus on what needs attention now.

Map & search

The map client offers services tailored to the water domain, and acts as the entry point to delivery points, properties/buildings and consumption sites. Search by ID, cadastral number or address for backflow protections and properties, and by name (subscriber/owner) or address for consumption sites and businesses. It’s built to help you find the right object quickly in the office or in the field.

Rich detail view

When you open an object, you can access documents, images, notes, history, and operational information. This gives you context on what has happened previously so you can decide the next step with confidence.

Case handling & analysis

The solution provides a straightforward layout for case handling, including case details and analysis pages. You can work methodically through each step, so required documentation is processed, and decisions are recorded consistently.

Risk & follow‑up

There is a defined process for mapping and risk assessment, including probability, consequence, liquid category, and overall risk. The solution also supports follow‑up of businesses with risk and the progression of follow-up cases. This helps teams close the loop from assessment to action.

Common questions about Gemini Privat Backflow

Find answers here

Use the map client’s search function to locate properties or consumption sites by ID, cadastral number, address, subscriber/owner name, or business address. The search filters direct you to the selected object.

Yes. You have dedicated overviews for business mapping and risk assessment, showing where each is in the process and giving access to related tasks.

Yes. The detail view includes documents, images, notes, history, and operational information for the consumption site, so you see context before acting.

There is an optional module for control reporting and operational follow‑up, including views for missing reporting and recorded faults. This helps you see what is outstanding and who is responsible.